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1.8 Based on 40 reviews
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  • Customers like
    • Salesperson 4
    • Store selection 2
    • With my initial purchase i was pleased 2
  • Customers don't like
    • And am very disappointed 7
    • Managment of defect claim 6
    • Poor quality 6
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This place really screwed up my life. I had a 767 credit score and life was going great. My wife and I have new cars and i feel like we finally have life figured out after busting my *** for years. One day i apply for a loan and got denied because i now have a 598 credit score. I check experian and it says levin furniture claims we owe them for a old piece of furniture that we got no bills, no nothing, they just turned us into collections. I had... Read more

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Ordered 2 mattresses sets from the Solon OH store for 7th of July Sale & they arrived as I was moving into a new house, even though I requested delivery Sat. afternoon. Bed frames not even put together. Delivery guys kind, no one said you must try it before we leave. Called first thing Monday to get a low profile box spring. Not only would they NOT exchange it, I would have to pay full price, AND DELIVERY FEE. The Regional Sales Manager... Read more

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Never go to Levin Furniture for anything. Their products are substandard. My mattress sank within 6 months of purchase. Called customer service was the worst experience I've ever had. They will not let you talk to a manager or Mr. Levin. I can't even sleep on it. It feels like I'm rolling out of bed. I will NEVER BUY ANYTHING FROM THEM AGAIN! Read more

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Levin Furniture Sofa Review from Staten Island, New York
1 of 4

Levin Furniture sold an inferior sectional for $1600.00. Couch fell apart after 3 weeks......Levins reaction. We could send someone to repair it but it will cost you!!! We want our money back!! Never will I step a foot into store. Also I will let everyone at Lake Catholic all alums to stay away!!! Read more

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Purchased furniture. Was give 3 different dates..i paid someone to pick up furniture not there. Called they put me on hold without telling me kept transferring me around. Ask to speak with manager and left message and sales person no returned call. They play games very bad experience. Melissa..nancy..tonya was sales person..they just want money then say forget you Read more

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my name is Risqat Kazeem, i have a seriouse complaint about the set of chairs that was supply to my house. first of all i bought a brown new items, but suprisingly i was supply with an inferior items, items that does not meet a merchantable quality and i have being to your office to complained about this severally but no attempt is made to resolve this issue till now. i wish to let you know if i do not hear anything from the company within the... Read more

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We will never work with Levins again. On May 26th 2016, a repair man came to look at the back of our poorly made sofa and said we needed a new piece of fabric ordered for the back, but that the broken wooden piece (8 months old at the time with warranty) wasn't covered. We told him that we were moving out of the state and out of their service range in seven weeks, so he put a rush on the order and said it would be 4 to 6 weeks. At the end of... Read more

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Purchased table ASH T 830-9 six months ago. Sercice to home several times to fis top of table becaise the one side does not lay flat. Professional said problem with hinges. Laura fro Levins suggested a third table. Lol Read more

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We purchased a "leather" sectional for my husband's man cave from Levin and also purchased the warranty from them. We have a family room on our main floor as well as a living room that we rarely use. We've been empty nesters for the last 8 or 9 years, so it's just the 2 of us. Although we had the furniture for about 2 years, we probably sat on the man cave furniture the equivalent of 2 months which included 3 or 4 gatherings and my husband using... Read more

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We purchased over $4,400 worth of furniture on 8/5/15 from the West Mifflin, PA store. We bought bedroom furniture (Shannon), (headboard, rails 2 night stands, gentleman's chest, dresser Triangle counter table with 2 chairs and a bench, (astoria) and Sofa & Love seat (Domino -FEO- American). After a few months the sofa had bulges on the back rest and the seat cushions had no support at all. When you sit down, the seat cushions flatted out and... Read more

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