Contact Levin Furniture Customer Service
Levin Furniture Phone Numbers and Emails
Toll-Free Number:
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(844) 600-1795
Ohio Locations:
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(330) 928-40771061 GRAHAM RD STOW, OH 44224
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(440) 876-004416105 PEARL ROAD STRONGSVILLE, OH 44136
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(440) 891-139216960 SPRAGUE ROAD MIDDLEBURG HEIGHTS, OH 44130
Levin Furniture Email:
How to Contact Levin Furniture?
Most Popular Number:
| Total calls: 518 | Issues resolved: 18 | Last call: Apr 24, 2025 |
Levin Furniture Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Levin Furniture Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Levin Furniture is 8446001795. 89% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Levin Furniture may ask you for the following information to identify you as a customer: first and last name, phone number or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Levin Furniture Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Levin Furniture is 8446001795. 89% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Levin Furniture may ask you for the following information to identify you as a customer: first and last name, phone number or order id or tracking no.
People call Levin Furniture mainly because of product/ service, request for information, shipping and delivery.
13% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Levin Furniture is info@levinfurniture.com.
Contact Information
Levin Furniture Website:
Levin Furniture Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Department Hours
Monday-Friday: 8AM-8PM
Saturday: 8AM-4PM
Levin Furniture Customer Service Reviews
They advertise extra off on their website. Tiny print - some exclusions apply.
However, this is such dishonest deception. Everything is always on sale, so the extra off coupons do not work. When you contact them, you are told all kinds of different things. For example, they may say, 'I can get you an even better deal,' which ends up being a lot more money.
They offer a gesture, 'For your trouble, come in and we will give you a gift card, after you make a purchase.' It is very frustrating. I ordered a sofa only because we needed one, but kept wavering back and forth about going elsewhere. We will not have the sofa until April, so hopefully there are no issues with it like I've been seeing on here.
The sofa finally arrived broken. I had to wait another 2 weeks for a technician to come determine that they were going to replace it.
Now have to wait another 12 weeks or longer to get the replacement. The whole thing has been a fiasco.
The only thing that was a light in the mess, was the customer service agent who did her best to help, she was very helpful.
But getting my entire purchase price back and retiring it, just wasnt an option. That is my preferred choice at this time!
In January 2025, I purchased a queen-sized bed online. We picked it up at the Levin Warehouse, and found when we got home it was damaged.
It was clear the box had been opened previous to our receiving it. I contacted customer service, sent them pictures of the damage as requested, and was told I would receive compensation for the damage.
It is now the end of February and I have yet to see this money, OR hear back from the customer service rep, KS, (or her supervisor who was also on the email).
I have bought from Levin furniture numerous times in the past and never had a problem.
I will never buy from Levin again if I don't receive some compensation for THEIR damage. Very poor customer service.
Summary of Levin Furniture Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Levin Furniture?
Product/ Service Question:
- “Complaint”
- “Disappointed”
- “Defective mattress”
Shipping and Delivery Question:
- “Schedule delivery”
- “Delivery”
- “Delivery driver”
Request for Information Question:
- “Because I want to know when my order is coming”
- “Checking on my order”
- “Reschedule service call”
Payments and Charges Question:
- “Need to pay bill can’t remember login”
- “Payment”
- “Make a payment”
Staff Question:
- “Follow up on service call”
- Poor customer service
- “Waiting for service”
Return/ Replace Question:
- “Fabric not correct”
- “Replace couch pillows”
- “Replacement”
Activation/ Cancellation Question:
- “Cancellation”
- “Cancel order”
- “Cancel appointment”
Account Question:
- “City has my road blocked off and delivery is almost on its way”
- “Account closed”
- “Account”
Refund Question:
- “Refund”
- “I want my couch or money back”
- “I want my chair or money back”
Cards Question:
- “Credit card issues with synchrony bank”
- “Genesis credit card”
- “Two things what's my credit limit and I can nit Gond my card”
Employment Question:
- “Payoff loan”
Other Question:
- “My order is wrong”
- “Repair”
- “Sale price”
Compare Levin Furniture Customer Service To
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