Product: Levin Furniture Customer Care Clear all filters (15 of 15 reviews match)
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Levin Furniture - Rude staff

Spoke to a manager then contacted Levin corporate regarding the issue and they were unbelievably rude. Will never purchase from them again.
1.8
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Levin Furniture Customer Care
#1209888
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We bought a king size mattress 5 years ago at Levin, within 1 year there was a humprunning verticle through the middle, Levin replaced our mattress, 2 years after that, same thing happened, they replaced that mattress, then 1 year later, again and then the very last...
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2.7
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Levin Furniture Customer Care
#1188496
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Levin Furniture - Horrible customer service

Went and got a quote on a bed for my son on Friday. Financed and signed all paperwork. Got a call today Sunday. They took the discount off the wrong number and cancelled our order unless we want to pay $800 more. Never again!
1.6
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Style and Design
Value for money
Website
Product
Levin Furniture Customer Care
#1173640
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Well I had Chuck the repair / service for the warranty man come to my house over the summer 2017 , he said nothing he can do about the color red of my leather couch , then I had to call again because the couch make an awfull noise when up or down finally came and said...
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Anonymous
Anonymous

they are schedule to come this tuesday the 20th , I guess will see is this week

LevinFurniture
LevinFurniture

We understand your frustration and apologize for the delay. Your case is being handled by one of our customer service managers. We want to make sure things run smoothly from h...

1.0
Product
Levin Furniture Customer Care
#1171641
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They are cheaters.I just purchased a mattress. I trusted them and they charged me more than $500 only for mattress covers. Return policy is so annoying . They only have 7 days and I wasn't aware. I tried to return mattress cover that never been opened and they didn't...
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LevinFurniture
LevinFurniture

Hello, I am very sorry that you experienced this. Upon checkout, you should be informed of our return policies so you are fully aware of your options. If you wouldn't mind, pl...

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Levin Furniture Customer Care
#1108952
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Levin Furniture - Never Again

Levin is the absolute worst company I've ever dealt with when it comes to customer service. A minimum of 10 phone calls to customer service and never received a call back as promised.
Product
Levin Furniture Customer Care
#1055164
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Terrible Service at Levins Pleasant Hills PA.Bought a brand new chest in a box picked it up brought it home. Couldn't get to it for a few days until the weekend. I then opened the box and it was badly damaged. I understand things happen so I called the location and...
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LevinFurniture
LevinFurniture

Dear anonymous, I'm sorry for your disappointment. As there was no contact information or any other identifying details with this review, we are unable to locate you in our sy...

1.6
Product
Levin Furniture Customer Care
#1023322
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we went to purchase a bed set..box springs and all ..haven't purchased one in over 18 years.We were new to this with all the new things out there..our Salesperson a "Don" showed us the showroom and we found the set we wanted and also the mattress. The one we saw had a...
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Anonymous
Anonymous

We just had EXACTLY the same deceptive experience as you in Cleveland (Middleburg Heights Store). The salesmen showed us a bed with this remote control/folding feature. That...

LevinFurniture
LevinFurniture

Good afternoon anonymous. I'm sorry you are having issues with your mattress purchase. We'd like to offer our help, but as there was no identifying information included with t...

3.1
Product
Levin Furniture Customer Care
#996758
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When I began employment in late July, I was well liked.When I had to divulge that I was terminally ill and on SSD, Ken Coury, General Manager did not want me working at Levins. He was arrogant, unempathic, harassing, critical, discriminatory conduct towards me and then...
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Anonymous
Levin Furniture

Levin Furniture believes in hiring, placing and promoting individuals on the basis of qualifications and merit. It is the company’s policy that all employment practices be fr...

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Levin Furniture Customer Care
#953388
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I bought what was supposed to be a leather recliner and sofa from Levin approx 2 years ago and I also bought the extended warranty. One of the reclining mechanisms in the sofa stopped working and someone came out to check it and it had to be replaced. My actual...
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LevinFurniture
LevinFurniture

Good morning celticpaul. Thank you for taking the time to post your review. I'd be happy to ask our customer service managers to reach out to you directly to offer assistance....

2.6
Product
Levin Furniture Customer Care
#929931
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