I bought a Ultra Firm Mattress from Levin 2 years back, my only requirement was to get the mattress which is Very firm, now I see a hole in the Mattress which is more than an inch. When I ask them to replace them , they were saying that it's not a defective one as they have Levin Measured Standards, where they put a thread and see if it's defective , Why don't you check with Air which is much lighter .
I paid them $ 2000 thinking it will be okay if there any issues because of the warranty which they told.
Never ever trust them , better go to Ikea and buy Mattress . I am really pissed off them
Reason of review: Damaged or defective.
Monetary Loss: $2000.
Preferred solution: Full refund.
I didn't like: Poor quality, Managment of defect claim.