I am beyond angry and disappointed.I need Robert Levin to step in.
(15122 store in West Mifflin Pa). I had in layaway a sectional and desigjned my new game room around it. I got an unexpected phone call and was told that my couch was no longer in stock. I'd have to settle for the floor model that has been sat on by countless strangers by now and all they want to offer is a 10% discount for this used sectional instead of the new one I had put in layaway.
Now the store had a fire and I can't reach anyone to see how my couch is, if it was affected. Not only should Levin discount the couch even more because I have to go with the floor model but the fire as well. I'm not happy with the situation I've been put in and the management lack of willingness to make a reasonable offer. My house along with most of my family has homes full of furniture from Levin and I'm angry to be treated like I'm not a valued customer.
Angry and ready to shop elsewhere!!!!!!!
More Review Details
|Style and Design|
|Advertised vs Delivered|
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
|Product or Service Quality|
|Value for money|
- Reason of review:
- Order processing issue
- Product or service
- Sectional Sofa
- Review category
- Furniture and Decor
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