filters
State:
Show
City:
Show
Product:
Show
Show

Levin Furniture - Waited 2 months for chair

Ordered chair at end of November with a date of mid December for pick up. Mid December came and went and after we called 3 times and visited customers service we found out the chair was back ordered and we wouldn't get it until mid January. Our biggest complaint is NO ONE from Levins ever called. Never. Even wnen we left messages with our sales person and the manager. We even had to call in January to see if our chair was in.
1.0
Details
Customer service
#1450257
Reply to reviews
Show

Levin Furniture - Broken chair

Have a dinning set use it one or two times a year. The arm broke off a chair, Levin's stated it is out of warrant and refused to fix it. Later I found out most of Levin's Furniture is cheaply made in communist China ! We are Americans and want good quality American made products.
#1437636
Reply to reviews
Show

Levin Furniture - Levins: misrepresents, does NOT stand behind their products

i bought what levin advertised as a "leather" chair in 2016, paid $900, a pretty chair but useless, after 1 year (right after the warrenty expired) the pretend "leather" began to peel and flake off, so bad that i had to get a slipcover to cover the mess and stop it from flaking all over my floor, i called them, but they could do nothing, this chair was clearly defective, but they didn't care, do not buy "leather" furniture from them
#1436108
Reply to reviews
Show

Levin Furniture - Left voicemail

Awaiting call back to discuss
#1413854
Reply to reviews
Show

Levin Furniture in Mcmurray, Pennsylvania - Delivered but not set to work

After buying a swivel recliner chair it was delivered. I felt it did't work like the one in the store. Only to find 2 straps that held it back. Tonight the wire pulled out and another strap was found which didn't allow it to preform properly. Another chair was found to have one arm collapse within a year of buying. Not happy with your products and service after the sales.
Mcmurray, Pennsylvania
#1413385
Reply to reviews
I purchased a sectional from Levin's that ripped on the piping and the first time I called every time I tried to speak the girl said, "well that isn't covered" before I could get my completed sentence out of my mouth. She told me she would call me back and did not. On...
Read more
Anonymous
Anonymous

I am leaving an update that Levin has taken care of my problem!

I didn't like
  • Dismissive attitude of staff and her very uncaring nature
#1413331
Reply to reviews
I purchased my sofa & the levin extended warranty. My salesman said the warranty covered pet & human accidents. He NEVER explained odors were not covered which he should have!! Me having children & being a animal lover thought this was a great item to have. Now not...
Read more
Anonymous
Anonymous

Nope - no physical damage inflicted by outside sources is ever covered under either : (A) the manufacturer's warranty OR (B) "extended warranties" which are not worth the pape...

1.0
#1405798
Reply to reviews
Show

Levin Furniture - Service

I want to speak to the President of Levins. I have spoken to customer service, Katie. I asked her to speak to an executive at the co and she told me there aren't any. She said Levons is owned by the Investment Co Artvan out of Detroit. I assume Artvan has hired a President to run Levins.
#1404588
Reply to reviews
I had purchased 2 loveseats, after only a few months they wore out, Levin said that they would take it back. When the delivery day came, the delivery guys said that I did not order 2 new loveseats and spent considerable amount on an upgraded loveseats. The guys wanted...
Read more
#1403557
Reply to reviews

Contact Levin Furniture

Mailing Address:
301 Fitz Henry Rd
Smithton, Pennsylvania 15479
United States
Phone:
(844) 600-1795
More

Levin Furniture Products and Services

I will never ever shop At your store again. We ordered furniture 5 weeks ago. Two leather couches were told it would take 3 weeks . Then told they would be here this past week after we complained still, nothing! So, we call again ohhhhh maybe December we are told -...
Read more
1.5
#1402713
Reply to reviews